Reference

Open metaspin88 Terms & Conditions before access

metaspin88 Terms & Conditions set the rules for opening an account, confirming your phone, using DANA or QRIS, and accessing the lobby where local law permits.

Account rulesWallet conditionsAccess depends on local lawPolicy contact path
metaspin88 Open metaspin88 Terms & Conditions before access
ASK ABOUT TERMS

Contact us when a policy question stalls

A clear contact route helps when you cannot tell which Terms & Conditions apply to an account step.

Account access Use the account help path when phone verification or a login condition blocks access.
Cashier status For DANA, OVO, GoPay or QRIS status questions, keep the transaction reference visible and…
Policy wording If a clause is unclear, name the section and sentence that concerns you.
RECORDS AND SECURITY

Check how we handle policy records

Our policy process connects the wording on this page with practical account controls. We record the details needed to verify access, trace a wallet status and respond to a request about your…

Data handling

We use account details, phone verification results and transaction references to operate the stated conditions. We do not need your password when you ask about a clause or a payment status.

Cookie use

Cookies and similar browser storage can support login continuity and policy display. You can check browser settings on your phone or desktop if you want to remove stored site data.

Account security

Your account remains tied to the details used during verification. Do not share login credentials, and contact the account help path if a device shows activity you do not recognise.

Retention

We retain account and transaction records for the period needed to apply these Terms & Conditions, resolve questions and meet applicable legal requirements. A request can ask what record is held.

Change requests

To request a correction, state the inaccurate account detail and provide the registered phone number. We may ask for verification before changing records connected with DANA, QRIS or another wallet.

Policy contact

Questions about data, cookies or a clause should go through the account help route. Include the policy heading, device used and reference number when one appears.

Find answers about these account terms

The questions below address the points most often checked before an account is opened. Each answer relates to these Terms & Conditions, from local access and phone verification to wallet records, policy changes and requests for account data. If your situation is not covered, use the policy contact path with the relevant account reference.

They cover account creation, phone verification, login security, lobby access, payment records, data handling, policy changes and contact requests. The conditions apply to your account and use depends on local law.

Access is available where local law permits and depends on local law. Before opening an account, read the current Terms & Conditions and complete the required account details and phone verification.

Phone verification connects your account to the details you submitted and helps us check access requests. We may pause the account step until the verification result matches the registered information.

DANA and QRIS transactions must be connected with the account details and reference shown in the cashier path. We may check the record before changing its status or discussing a correction.

Yes. Use the account help path, identify the detail that needs correction and provide your registered phone number. We may complete an additional identity check before changing the record.

We may revise the wording when our account process, legal requirements or payment conditions change. We publish the new version on this page with its effective date for you to read.

Name the policy heading, describe the account step, add your device type and include a transaction reference if DANA, OVO, GoPay, QRIS or bank transfer is involved.